No second attempt needed: here is every detail asked for, why it is asked, and what gets checked later.
You will have found the cause and cleared it inside your existing account, not a new one.
Most failed sign-ups come from one mismatched field, and you can spot it before you submit.
Set your limits on day one. Treat the first days as a verification window. Your photo ID, proof of address and payment card image get checked, and the licence obliges the operator to do it, so the account is limited until the check closes. That check takes about seven hours on our side once your uploads are readable. Use the wait to learn the cashier: the smallest deposit accepted is A$19, the welcome offer attaches after registration, and limits can be set at any point, including on day one.
Line these up on the desk before the form loads.
Fix the login before the form. Lock in the credentials before anything else, because the e-mail address is what you will type in at every sign-in and where any reset link is sent. Choose a mailbox you check daily and can still open in a year. Build the password now, not while the form waits. Then confirm the currency as AUD, since the licence trades in Australian dollars and an account opened in another currency will not match your card.
Match the document exactly. Personal details go in exactly as your identity document prints them, including middle names and hyphenated surnames, because the check compares the two character by character. Nothing passes on a nickname or a shortened first name. The same data decides which limits apply to you and which exclusion lists are consulted. Get the spelling right at the start and the seven-hour check usually clears without a query; fix it later and you wait again.
Continue ReadingNew players receive a 157% match on their first deposit with 44x wagering and 17 days to clear.
ApplySpins unlock daily over 12 days with 44x wagering applied to any winnings.
Get BonusReceive 14% cashback on weekly net losses with no wagering requirements.
View DetailsZoom before you upload. The form is the same wherever you open it, with the same fields and the same checks. On a small screen, zoom in on the document upload step so the photo ID and card images come out sharp; a blurred shot fails the check and sends the work back. Rotate the phone sideways for the address fields.
One login, every screen. Sign in on the laptop with the same e-mail address and password and the balance, limits and verification status follow you. Bccoinbet Casino keeps one record per player, so a second sign-up to reach the same account is never needed. If the phone signs you out, load the same e-mail address again rather than starting fresh.
Read this before you begin signing up, so nothing gets rejected once the account exists.
Support runs 24/7 on three channels. Open live chat for a screen that has frozen, e-mail [email protected] for anything with attachments, or call +61 2 4299 2620 when you would rather talk it through. Have your details ready before you make contact.
Live chat suits a form that has stalled mid-step, because replies come as you wait. Keep the tab open and have your e-mail address and the step name ready to paste in.
E-mail is the channel for a refused screen or a document that failed the check. Attach the photo ID or proof of address you tried so the reply can name the actual fault.
Before you ask, note the e-mail address on the account, your date of birth and the exact wording on the refusal screen. That combination lets support find the record and answer once instead of trading questions.
You will know which answers apply to your new account and how to fix anything that slipped.
Our Curaçao licence obliges us to confirm every player, and the review takes seven hours once all three arrive.
Load at least A$19 to activate play, using Visa, Mastercard, Maestro, Skrill, Neteller, Apple Pay, Google Pay, Paysafecard, Jeton, PayID or POLi.
We use cookies to ensure the site works properly and to improve your experience. By continuing to use Bccoinbet Casino, you agree to our cookie policy.